We listened: Direct sync in 1Password 4 for iOS

The response to 1Password 4 for iOS has been fantastic, and we can’t thank everyone enough! While reviewing all the great feedback and requests, we heard loud and clear that direct syncing between iOS and Mac is important for many people, and we plan to do something about it.

1Password 3 provided direct syncing between Mac and iOS via Wi-Fi syncing, and while it was great in it’s day, it was never perfect. Between the need for manual syncing and networking issues, it did not provide a great user experience. Over the years, our team fell in love with the ease of Dropbox and stopped using Wi-Fi sync altogether. Since none of us used it, and in light of the feature’s problematic nature for many of our users, we decided not to include Wi-Fi syncing when we rewrote 1Password 4 from the ground up.

When we released 1Password 4 for iOS, many people wrote in to explain that direct syncing was critical to their workflow. Some need it because of work rules, some because of regional restrictions that prevent access to sync solutions like Dropbox. Others simply prefer to keep all their data locally without depending on the cloud.

If you’re one of the people who requires the ability to sync directly, rest assured that we’ve heard from you that this is critical to your needs.

We’ve started on a new way to sync data directly over USB and it is already in private beta testing. We’re pretty excited about this because almost all of the support issues caused by Wi-Fi syncing were related to weird network configurations. By syncing directly over USB, we can avoid all those issues. Hopefully, we will never have to ask a customer to reboot their router again :)

We don’t have an ETA on when USB syncing will be available, but beta testing results so far have been promising. If you rely on direct syncing, please stick with 1Password 3 for a little while longer until the USB sync solution is completed.

We’ll post more information about USB syncing soon. Stay tuned!

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