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A fix for Safari 5.1.4 for Mac and 1Password Helper problems

Good news, everyone! Well, bad news, then good news. To keep things short: Apple just released Safari 5.1.4, and it’s causing some ruckus with our 1Password browser extension for a few of our Mac users. That’s the bad news.

The good news is that we have a fix, and it’s pretty darn easy. We have a support document that explains everything with an accompany screenshot, but in short: for the vast majority of customers experiencing this problem, it seems to be an issue with running Safari in 32-bit mode instead of 64-bit. To get Safari and our 1Password Helper playing nicely together again, you can:

  • Quit Safari
  • Right-click Safari in your Applications folder and choose Get Info
  • Uncheck the “Open in 32-bit mode” option
  • Restart Safari and live happily ever after

So far, we’ve seen only one instance where a customer also had to restart their Mac for this fix to actually stick. But on the whole, this seems to solve the problem. If you still experience trouble, though, please get in touch with our support team and they’ll get you squared away!

1Password Power Tip [Mac]: Create a 1Click Bookmark

Know what’s fast? Typing in a URL, then hitting Command-\ to automatically fill your 1Password Login and randomized password to get on with what you’re doing. Know what’s even faster? Clicking a single bookmark to have all that work done for you.

Nerd blogger Brett Kelly, productive podcast Back to Work, TUAW, and Lifehacker have recently mentioned one of our best “guy-behind-the-guy” features in 1Password for Mac, one that is super handy but probably doesn’t get enough of the credit it deserves: 1Password’s “1Click Bookmark.”

Long story short: you can add a button for any site to your browser toolbar that—in one fell swoop click—both opens a website and logs you into it. How do you attain such 1Password awesomeness? Simple:

  1. Find a Login in the main 1Password app that you want to access quickly
  2. Drag it from 1Password to the bookmarks bar of any browser we make an extension for

It’s. that. simple.

From now on, you can click your awesome new 1Click Bookmark (or bookmarks—create as many as you want!) to open its site in the current tab and login right away  (though if the 1Password extension is locked, you’ll need to enter your Master Password). This is especially handy if you have multiple Logins for a site, because the bookmark you create calls on the specific Login that you dragged from 1Password.

If you want to know more about 1Click Bookmarks, check out our help doc about them or swing on by posts at Nerd Gap, Lifehacker, and TUAW.

PSA: Keep your software up to date (an ode to Apple Security Update 2012-001)

Mac Software Update

Apple released its first big OS X update of 2012 this week, and it’s pretty big. It’s easier than ever to keep your computer up-to-date these days, but it never hurts to review good habits, especially when it comes to keeping your computer and data secure.

By far, the largest number of compromises of home computer systems is through vulnerabilities that the victims could have avoided if they only kept their systems up to date. If you want to see the numbers, take a look at Microsoft Security Intelligence Report volume 11 (PDF). While that report is specific to Microsoft Windows, the lesson applies across operating systems.

This is why I am reminding all Mac users of Lion (OS X 10.7) and Snow Leopard (OS X 10.6) to update their systems by using Software Update. For Lion, the security updates come as part of the update from 10.7.2 to 10.7.3. On Snow Leopard, it is a separate security update that does not change the version number. If you are still using OS X 10.5 (Leopard), please understand that Apple is no longer providing any updates, including security updates for it.

There are a large number of security fixes in the latest (February 1, 2012) updates, Security Update 2012-001. None of the fixed security issues directly affect 1Password or Knox, but as always, it is better to keep your system secure through regular software updates.

Automatic Operating System updates

Windows Update icon On both the Mac and Windows you can set your system to check for updates automatically. On the Mac, just go to Apple Menu > System Preferences > Software Update and use the “Scheduled Check” tab.

On Windows 7, just go to Start > Control Panel > System and Security > Windows Update and then “Change settings” in the sidebar at the left. Note that the layout is slightly different depending on the version of Windows.

Windows Update Settings window

Keeping 1Password up to date

Naturally, you should also be keeping 1Password and its components up to date. If you are using the Mac App Store version of 1Password, then the App Store application will keep track of this for you. Just keep an eye out for a red badge on the App Store icon in your Dock or open the store every now and then and check the Updates tab.

If you got 1Password from our website, just go to 1Password > Preferences > Updates and make sure that you have things set to automatically check for updates.

Keeping the 1Password extension up to date

Back in the old days (before June 2011), the 1Password browser extensions came directly with the 1Password application. If we needed to make a change to, say, the Firefox extension we needed to release a new version of 1Password. Now, for all supported browsers on the Mac and for Safari and Chrome on Windows, we have a new spiffy browser extension. This extension is automatically updated through the each browsers’ extension management system so you don’t have to lift a finger!

This allows us to update the extension much more rapidly than we update the main application. It is also why the Safari upgrade to 5.1.3 that comes with yesterday’s Lion update and the release of Firefox 10 a few days ago do not require new versions of 1Password to be released.

Each browser does things a bit differently, so I won’t review their individual update processes here. Instead, take a look at our dedicated guide with step by step instructions for installing and updating the 1Password browser extension.

Make the computer do the work

Keeping software up to date used to be a chore, but more developers and more systems are working diligently to make it easier. Things like the Mac App Store along with automatic checking for updates within operating systems and individual apps lets you pass most of the work to your computer. After all, computers should be the ones performing the tedious chores. You do still need to supervise the computer in this task to make sure it gets done, though.

It’s hardly anything new or insightful to say that keeping your system up to date is one of the best things you can do for your security, but that doesn’t make it any less true.

1Password updates are out with some nice new perks

They say “good things come in pairs.” Or maybe it’s “to those who wait.” Hang on, who is “they” anyway?

Before we get wrapped up in colloquialisms, let’s tackle something a little easier: the new perks that both our Mac App Store and website customers can enjoy in a pair of 1Password updates we released. We’ve added the usual round of all-natural performance enhancements and polish (honest: AgileBits is a steroid-free company!). Mac App Store customers can check the “What’s New” section in the store, and website customers can check our version history page.

These updates are waiting for you, right now, up in the Agile Cloud. Here’s how to grab them:

  • Mac App Store customers: Open the Mac App Store and go to the Updates tab
  • Website customers: Go to 1Password > Check for Updates