Tell us a little bit about yourself.
I’m 32 (pronounced “thirty-too-legit-to-quit”) and originally from the Detroit area. I’ve been living in beautiful Portland, OR, for 10 years and counting. I spend my free time in pursuit of fun and adventure! I’m an Associate Artist with an awesome local theater company, Action/Adventure Theatre. I like to sing a lot of karaoke, play pub trivia with friends every week, go out to brunch, see comedy shows, visit my family in Seattle, and generally frolic about. I’m often sporting several temporary tattoos but no permanent ones.
What do you do on the AgileBits team?
I’m proud to be a member of our world-class Customer Support & Social Media teams, answering questions and providing help to our awesome customers. My title is “Day Brightener,” and I strive to live up to that in all my interactions with customers and teammates alike. If I’m not brightening somebody’s day, I’m not doing my job! I get inspiration from my housemates’ two dogs and my boyfriend’s cat; furry little critters always brighten my day.
How did you get your start in the tech industry?
With a BA in Arts & Letters and a background in primarily customer service and admin support jobs, it took a lot of commitment for me to pivot into tech. I started by talking to friends working in tech; poking around in some free online coding tutorials; and attending conferences, talks and meetups here in Portland. This is my first job in the tech industry, and I love it more than I could’ve imagined. :)
What’s your favourite thing about what you do today?
I love the flexibility of working remotely and learning all the ins and outs of 1Password. I’d have to say the upbeat attitude and collaborative environment of this company are my favorite parts. And it’s a great feedback loop: we care so much about our customers and making a product that makes them happy, and they feel that and reciprocate. Our customers love us because they know we love them! My last job was in insurance claims, so this is definitely a happier environment.
What are your geeky aspirations for the future?
The only goal I have for sure right now is to continue learning and growing. Before I started at AgileBits, I wanted to be a developer, and I may yet. But I love working in Customer Support & Social Media so much that I’m not sure I’d want to give it up!
If you had one free hour each day, how would you use it?
Walk around my neighborhood listening to podcasts and playing Ingress (Enlightened ftw!). Unless it was raining, which it often is here; in that case, I’d probably stay in and read.
If you could have one superpower, what would it be?
Teleportation! I almost said flying, which would obviously be really awesome, but flying takes time and I’d rather be able to travel anywhere in the world instantly.
What’s your Patronus?
A unipeg (unicorn pegasus)! If we must stick to the natural world, I’ll say an otter.