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Fantastic Secrets and Where to Find Them: Pocket Watch Edition

Hello again, fine readers! It’s been a few weeks since the release of 1Password 6.5 for Mac and we figured it was time to bring 1Password 6.5 for iOS to the party as well. After our last release we got together and brainstormed our top goals for this update:

  • Refine and polish the very first interaction for everyone who launches 1Password on a new device.
  • Rebuild our Apple Watch app to take advantage of the speed and power of the modern watchOS.
  • Make it easier than ever to manage your items in bulk.

Just like its big brother, this update to 1Password for iOS is absolutely gigantic.

Let’s dive in, shall we?

opi-onboarding-hero-shot

A Whole New Way To Get Started

One of the biggest challenges for any app is how it introduces itself to new customers. In fact, there’s a whole cottage industry surrounding the analysis and breakdown of these “onboarding” experiences. The overwhelming advice is “the simpler the better”, and we took this to heart while reimagining ours.

In this release we’ve completely redesigned the onboarding experience to focus on our new 1Password.com service. Now when someone launches 1Password for the first time they will be guided directly into a new account that provides them with:

  • Built-in automatic sync across all devices
  • Data loss protection
  • Item History for restoring deleted or changed items
  • Access to 1Password on all platforms (Mac, Windows, iOS & Android)
  • Free upgrades to 1Password for the life of their subscription

And the best part is that all of this is enabled automatically with the creation of their account directly within 1Password. All new users need to do is download 1Password and get started.

A Whole New Way To Migrate

Of course we also have many customers with existing setups that are working great for them today. If this includes you, you’re free to continue using the standalone licensed version of 1Password – you simply need to choose Dropbox or iCloud during setup.

But if you’d like to take advantage of the simplicity of our new 1Password.com service, we now have an easy way to migrate all your existing data over.

Once you add your new 1Password account you will be asked if you’d like to migrate all your existing information over. Simply say yes and all your items will be copied over to your newly added 1Password account.

After your various bits and bobs have been securely moved you’ll be guided directly to your newly populated vault where you will feel right at home. 🙂

A Whole New Way To Love 1Password On Your Wrist

When Apple introduced Apple Watch back in 2015 we were there on day one with our brand new Apple Watch app. It was a great solution for accessing those small pieces of secure information you needed at a glance. Since then, however, two main issues have been on our to do list:

  1. The app was useful, but not exactly speedy.
  2. It only supported items stored in your Primary vault.

I’m happy to report that with 1Password 6.5 both of those issues have been tackled! 1Password for Apple Watch is now a native app, taking full advantage of the speed and performance enhancements afforded by running directly on Apple Watch hardware.

tattoo-arm

We’ve also opened up the gates and you can now add items from any vault to your Apple Watch, including items stored in your 1Password.com account vaults!

If you’ve been waiting for this Apple Watch update to move all your items to your 1Password.com account, wait no longer. Go ahead and select all your items and move them over. What’s that? There’s no way to move items en masse on iOS? Read on, dear friends!

magical-items

A Whole New Way To Manage Your Items

One trend we’ve been noticing more and more is many of you are opting into an iOS-only lifestyle, having an iPhone and perhaps an iPad, and that’s it. Truth be told it puts a bit of a damper on things when we ask you to “go to your Desktop” to perform a specific task.

As many of our customers continue to move their information over to 1Password.com accounts, the ability to select and move multiple items has become more important than ever.

Thankfully it’s now possible to move multiple items at once! All you need to do is pull down from the top of your item lists to reveal the “Select Items…” button. From there you can select any number of items (or tap on the selection circle at the top of the list to select all your items) and copy or move them to any other vault.

1p-bow

Putting a Bow On It

A brand new onboarding experience, a brand new Apple Watch app, the ability to move and copy multiple items at once; what else could we have possibly crammed into this release? As I mentioned at the outset, 1Password 6.5 for iOS is a mammoth update. In addition to the few things I touched upon above, we’ve carefully crafted and included nearly 100 additional improvements and bug fixes. It’s an impressive list so I couldn’t resist sharing it here:

New

  • 1Password now sports a brand new first-run experience! It is now easier than ever to get started with 1Password.
  • Our Apple Watch app is now a native app!
  • Items from 1Password.com accounts can be added to your Apple Watch!
  • Adding a 1Password.com account to your device will now prompt you to move your items to that account. {OPI-3561}
  • Added the ability to select, move, and copy multiple items! Just pull down from the top of the item list to expose the “Select Items…” button. {OPI-3266}
  • It’s now possible to create Documents in 1Password accounts! {OPI-1027}
  • 1Password can now fill additional text, email, and password fields for items created outside the browser extension. {BRAIN-111}
  • After migrating your items to a 1Password.com vault, you will now be prompted to delete your old Primary vault. {OPI-3720}
  • Added the ability to copy 1Password Documents across accounts. {OPM-3974}
  • You will now be prompted to enable Touch ID after completing the initial setup of 1Password. {OPI-3691}
  • You can now pay for your 1Password.com account subscription right from the app using automatically renewing in-app purchase subscriptions.

Improved

  • Primary vaults can now be removed when a 1Password.com account exists. {OPI-3608}
  • If 1Password fails to display an item from a Spotlight search, we now present an error message.
  • Warnings about frozen 1Password.com accounts now offer the option to “Subscribe Now” where possible. {OPI-3745}
  • The 1Password account sign-in screen now includes instructions on how to find your account details. {OPI-3761}
  • Migrating from a standalone Primary vault to a 1Password.com account now sets the Vault for Saving to your new Personal vault. {OPI-3734}
  • The Categories tab is now the default tab for fresh installs of 1Password. {OPI-3755}
  • Updated our translations with the latest from our incredible translators on Crowdin.
  • Updated to the latest 1Password brain for improved Login saving and form filling.
  • 1Password is now better at avoiding search and newsletter forms when filling. {BRAIN-289}
  • 1Password is now better at saving Logins on pages with search fields. {BRAIN-274}
  • 1Password is now better at avoiding search fields on Russian and German websites. {BRAIN-293}
  • 1Password is now better at handling sneaky password fields on Swedish websites. {BRAIN-310}
  • Updated the password generator minimum and maximum values. {OPI-3730}
  • Added mechanisms for strengthening communication with 1Password.com.
  • The setting that controls opening websites now lives in Settings > 1Browser. {OPI-3696}
  • Improved the parsing for certain improperly formatted web addresses. {OPM-4281}
  • Added a notification to update to the latest 1Password version when features aren’t compatible with the 1Password.com account server. {OPM-4177}
  • Better handling of invalid data brought in by importing.
  • The 1Password Apple Watch app no longer has its own PIN code. {OPI-3813}
  • Changed the naming of Wi-Fi sync to WLAN sync. {OPI-3633}
  • Empty address fields are now hidden when viewing items. {OPM-3902}
  • Updated Rich Icons for the Login creator. {AGW-314, OPI-3623, OPI-3625}
  • Added a help string to the footer of the Lock Now button in Settings > Security to indicate using it will require the Master Password to unlock next time. {OPI-3516}
  • Improved filling of credit card expiration years. {BRAIN-138}
  • Removed a few potentially offensive words that were present in the word list for our Word-based Strong Password Generator. {OPI-3129}
  • Improved the way we handle 1Password Pro’s in-app purchase receipt validation.
  • Removed several instances where “1Password Teams” or “1Password Families” language was used, and replaced them with “1Password account.”
  • Improved WLAN sync error handling to make it less annoying when the desktop is locked. {OPI-3314}
  • Personal and Shared vaults will now display the user or team avatars if they don’t have their own avatar. {OPM-4032}
  • Added better handling of 1Password accounts whose domains have changed. {OPM-4002}
  • Improved the launch time under certain circumstances. {OPM-4061}

Fixed

  • Removed a crash that could occur when processing changes to items. {OPI-3651}
  • Fixed a crash that could occur on iOS 10 immediately after unlocking 1Password. {OPI-3649}
  • Fixed an issue that could cause some network requests to 1Password.com to fail.
  • Dismissing Control Center no longer clears your search results. {OPI-3540}
  • Opening 1Password using a “search” shortcut from apps like Launch Center Pro no longer fails if 1Password isn’t running. {OPI-3708}
  • Using the “Search” Quick Action from the iOS Home Screen no longer fails if 1Password isn’t running. {OPI-3789}
  • Annihilated a bug that was causing the search field to be unresponsive if you tapped into it right after unlocking 1Password. {OPI-3789}
  • Successive searches now show the correct search results each time when leaving the app and coming back to it. Thank you to our awesome beta testers for helping us track this one down. {OPI-3740}
  • Fixed an issue that could cause 1Password to request the Master Password when tapping the Home button while unlocking with Touch ID. {OPI-3807}
  • Fixed an issue where displaying items from Spotlight could fail. {OPI-3658}
  • We now make sure that All Vaults is the selected vault when setting up the app for the first time with a 1Password.com account.
  • Fixed an issue where vault-added notifications were shown when initially setting up a device. {OPI-3771}
  • Selection controls no longer go missing if you leave selection mode shortly after entering it. {OPI-3748}
  • The Apple Watch app now requires an Apple Watch PIN code to be set. {OPI-3760}
  • We now allow importing of 1Password 3 backups from other sources. {OPI-3661}
  • Fixed a crash that could occur when syncing with AgileKeychain files. {OPI-3650}
  • 1Password would fail to fill sites that had previously saved fields 1Password ignores during filling. {BRAIN-299}
  • Fixed an issue where certain Favorites could cause issues while syncing with 1Password.com accounts. {OPM-4402}
  • Eliminated some instances where you would be mistakenly prompted to enter your Master Password.
  • Fixed two crashes that could occur when syncing via AgileKeychain. {OPI-3713, OPI-3714}
  • Fixed a crash that could occur when setting up sync. {OPI-3711}
  • Fixed a crash that would happen when editing a field on an item that has a menu of possible values. {OPI-3712}
  • Fixed a crash when re-authorizing a 1Password.com account after a password change. {OPI-3710}
  • Fixed a crash that could occur on iOS 10 during launch.
  • Fixed a crash that could occur when processing changes to items. {OPI-3651}
  • Fixed a crash that could occur on iOS 10 immediately after unlocking 1Password. {OPI-3649}
  • Fixed an issue that could cause some network requests to 1Password.com to fail.
  • Fixed an issue preventing two my.1password.com accounts from being added at one time. {OPM-4312}
  • Fixed an issue that would cause 1Password to authenticate twice with 1Password.com upon startup instead of just once. {OPM-4286}
  • Fixed an issue that could cause unnecessary reauthentication requests to be sent for 1Password.com accounts. {OPM-4285}
  • Fixed an issue where some unrecognized data in an item would be lost while saving. {OPM-4234}
  • Fixed autosubmit on fideliti.co.uk. {BRAIN-268}
  • Fixed an issue where the item detail view wasn’t respecting the changing of the Show Rich Icons setting. {OPI-2012}
  • Fixed an issue where a 1Password.com account administrator could be addressed as a user instead of as an Owner. {OPI-3545}
  • Fixed an issue that caused 1Password to stop syncing changes from iOS to other devices, but still allowed new changes from other devices to appear on iOS. {OPI-3606}
  • Fixed an issue that caused users with a single vault in their 1Password Account to see the welcome screen instead of their vault. {OPI-3534}
  • Fixed login filling on tecmarket.it. {BRAIN-254}
  • Resolved an issue where 1Password would incorrectly identify the designated username and password fields when saving a Login. {BRAIN-207}
  • Resolved an issue where 1Password would fill credit card month values into quantity fields when the field was of number type.
  • Resolved an issue where 1Password would attempt to fill into disabled or read-only fields. {BRAIN-263}
  • Resolved an issue where radio buttons were being improperly saved and restored. (Existing Logins will need to be resaved.) {BRAIN-74}
  • Resolved an issue where 1Password would not fill the same password value into more than one field. {BRAIN-83, BRAIN-84}

What we’ve created, and what is now available on the App Store, is the best version of 1Password to date. I can’t wait to hear what you think.

72 replies
Newer Comments »
    • Dave Teare
      Dave Teare says:

      Great question! Thanks for asking 🙂

      Starting in version 6.5 there is no separate passcode on the Apple Watch for 1Password. Your secrets are protected by the Watch PIN code itself in the event you ever take it off. It always felt a bit odd to me to be required to unlock 1Password on a device that I never took off so I was happy to see the team able to simplify this.

      We’ll be elaborating on this on an upcoming post focused on the technical side of our Watch app. I’ll nudge the team to continue writing that post 😉

      Take care,

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hello Evodius,

      I’m not sure what the issue could be off the top of my head here. I haven’t encountered that one myself but I’m sure we can figure this out.

      Can you send us a diagnostics report from your iPhone, along with a description of the problem? That should help us better understand what is happening. You can find the diagnostics report within in the under Settings > Advanced > Diagnostics.

      Please send that along and we’ll take a look.

      ++dave;

  1. Fjodor
    Fjodor says:

    My three major feature request for 1password:

    1) Instead of having multiple Vaults to manage access in 1password Family it would be much more convenient to decide for every entry which user has access. based on such a system it would be possible to share entries even outside my “family” to people who use our online service too.

    2) Adding website login data should be possible in every category. Every Bank account, credit card and so on has a website and therefore login data. Right now I need two entries for one account.

    3) The following Categories (Social Security Number, Driver Licenses, Passports) should be subcategories of Identities. Would make the structure much more clear.

    Cheers, Fjodor

    Reply
    • Dave Teare
      Dave Teare says:

      Hello Fjodor! Thanks for sharing 🙂

      Let me address each of your points in turn.

      For managing access, I see where you are coming from but in many ways it is as broad as it is long: either you control access at the vault level and add the items you want in that vault, or you manage things at the item level and specify the individual people you want to grant access. If you have a lot of items that you want to share with a group of people, the vault approach is going to be easier. If you have a lot of people you want to share individual items with, than your approach is going to be easier simply because you’re able to avoid the additional setup.

      With that said, I agree that often times it would be great to be able to share an individual item with a specific person without needing to set up a separate vault. This is something we’re looking into and I hope to make it a reality in a future release.

      As for allowing website details to be added to every item type, this would be great. In many ways you can do this already by adding your own custom fields, but the issue there is 1Password won’t fill those details for you automatically on websites. It would be great if it could.

      Lastly, the idea of subcategories is an interesting one. I personally think it would overcomplicate the UI, but it’s still an interesting idea to play with.

      Thanks again for sharing your thoughts and ideas on how to improve 1Password. We’re constantly moving forward so it’s always nice to know there’s no shortage of ideas to improve 🙂

      Take care,

      ++dave;

    • Casey & Gina
      Casey & Gina says:

      I disagree with #1. It would make things much harder. Group-based permission management is much easier, which is what vaults are.

      #2 is a good point and I agree!

      #3 I disagree with, because I like the short flat category list. However I do agree, in that I think that SSN’s should simply an attribute of an Identity. DL’s and Passports however have a lot more fields, and a single Identity may have multiple of either or both. So, it would be nice to see 1Password support nested objects like this, so that I could create Driver License and Passport records within an Identity.

    • Dave Teare
      Dave Teare says:

      Thanks for chiming in, Casey & Gina.

      I agree with you about group based permissions being easier, which as you say what vaults are providing in this case. I still see Fjodor’s point though for a very small number of items to share, and we have just the thing for that coming soon. Hopefully I can announce it soon. 🙂

      We all agree on #2. Someone just needs to write the code. 😛

      As for nested objects within an item, that is a neat idea. We toyed with a similar idea earlier and decided against it, but it’s addressing a pretty important need so I suspect we’ll be revisiting this topic again in the future.

      It’s exciting to know we have no shortage of cool new things to be working on. 🖖

      ++dave;

    • Dave Teare
      Dave Teare says:

      Good morning, Chris! Thanks for the great question! 🙂

      I think I might know what tricked you. Both the All Vaults overview screen and on the Organize tab do not support the new Select Items... button, so I’m guessing those are the screens you tested on.

      Try going in to one of your categories (say, Logins) and then pulling down on the screen. You should then see the button appear similar to what you see here:

      Select multiple items in 1Password iOS

      Please give that a go and let me know how it turns out 🙂

      Take care,

      ++dave;

  2. John
    John says:

    Hi there, since the update I’ve noticed I need to add a passcode lock on my watch to use the features on the watch. I didn’t do this before and didn’t really believe want to have to use a passcode on my watch just to use one app. Is there any way around this?

    I don’t believe I had to do this before?

    Reply
    • Dave Teare
      Dave Teare says:

      Good morning, John! ☀️

      You’re right, in this new version we’ve changed things to rely on the Watch PIN code instead of having a separate one within 1Password. Your Watch PIN code is only needed when you take it off your wrist, which makes it much more convenient. This is something that we couldn’t provide as WatchOS doesn’t notify us about these types of changes to the Watch state.

      Hopefully you can get used to and start enjoying this new work flow.

      Take care,

      ++dave;

    • John
      John says:

      Hi Dave

      Your quite right. As I did the update last night before taking the watch off and putting it on this morn I wasn’t aware that was when the pin was required. So overall yes. Makes more sense and works better for me. Quicker too :) thanks!

    • Dave Teare
      Dave Teare says:

      Great! I’m glad to hear you’re starting to like the new approach. I was a tad bit surprised by the change until I used it first hand. Then I really liked it as well 🙂

      Take care and enjoy the rest of your weekend!

      ++dave;

  3. kayvanaarssen
    kayvanaarssen says:

    Hi, We work with folders now. Do we get them back in the online version?
    Or will everything be converted to Tags?
    Tags are not a good fit for us since we have many folders with subfolders for each client 2000+
    Please let us know

    Reply
    • Dave Teare
      Dave Teare says:

      Hello Kay,

      Unfortunately we’re not planning on adding folders back to the online version. I had actually thought this was as easy as it appears to be and pushed the team to add support during initial development, but as they walked me through the technical challenges Folders presented we decided to embrace a Tags-only approach.

      It’s too bad we can’t support both as I know some folks have a strong preference for one over the other. With that said, between the categories and tags and multiple vaults, I think we have enough organizational capabilities already.

      Perhaps you could set up a separate vault for each client instead? That would have the additional benefit of allowing you to control who has access to information at the client level, which could be very useful depending on how you have your team set up.

      I hope that helps. Take care!

      ++dave;

  4. James Garvey
    James Garvey says:

    Dave, why do iOS apps and websites sometimes display the one password icon, and sometimes do not? Is there a new process to make logging into apps where you have the userid and password saved in 1password easier?

    Reply
    • Dave Teare
      Dave Teare says:

      Hi James,

      Thanks for the great question! In order for the 1Password icon to to appear within an app on iOS, the developer of that app needs to include a tiny bit of code to their app.

      It’s actually quite simple and we have sample code that allows any developer to add support for 1Password.

      If there’s some apps that you’d like to see 1Password integrated with, please reach out to those companies and ask them to add it. It really does only take a few minutes.

      In the mean time, the way I work around apps that haven’t added support yet is fast app switching combined with copy-and-paste from 1Password. It’s not ideal but with Touch ID it’s not too bad.

      I hope that helps,

      ++dave;

    • James Garvey
      James Garvey says:

      Thanks for the quick reply Dave. I do use fast app switching (and thanks for apple link, I didn’t know that you could use 3D touch to get to the open apps screen faster). I’ll send feedback to the app developers for the ones I use (and logout of most frequently). Keep up the great work!

    • Dave Teare
      Dave Teare says:

      Hi Brian,

      I don’t think we’ll be enabling multi-vault syncing in iCloud, at least not with the current APIs available from Apple. The primary purpose of syncing multiple vaults has always been to enable sharing with other people, and the design of iCloud doesn’t make this possible. All your data that you sync to iCloud is only available to you, so there’s no secure way to share the vault with anyone else.

      Sorry it’s not the answer you’re looking for but hopefully this sheds some light on this for you 🙂

      ++dave;

    • Brian
      Brian says:

      @Dave That’s not exactly the use case I had in mind. I keep 2 vaults one for “work” related credentials and another for personal stuff. I currently use Wifi sync to sync both vaults between my MacBook Pro and iOS devices. While it works it can be slightly cumbersome because the iOS app always prompts you to unlock 1Password desktop if it detects that your Mac is on the same Wifi network.

      I don’t share my vaults with anyone else.

    • Dave Teare
      Dave Teare says:

      Thanks for clarifying things for me, Brian.

      I see what you mean. WLAN Sync is pretty cool but it’s a manual process and you have to remember to sync before leaving your local network. The fully automated versions that depend on the cloud are a lot more convenient.

      While I don’t expect to be expanding our use of iCloud to additional vaults any time soon, you can handle multiple vaults with Dropbox or with one of our new hosted 1Password accounts. You’ve probably already heard of both so I won’t dwell on them too long other than to say they exist and if it’s security you’re worried about, our new Account Key can’t be beat.

      I hope that helps,

      ++dave;

  5. Scott B
    Scott B says:

    It seems that many sites (at least the ones I use) now have a “multi-page” login process. For example, at a banking site I use, I enter a bank number and userid on the first page, submit, and then a password on the next page.

    I have a similar situation on a credit card site – enter the user id, submit, they display an avatar, and I enter the password and submit again.

    Would it be possible to support this on 1Password?

    Thanks

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Scott,

      Sorry I didn’t get back to you sooner – the holidays have been extra busy this year for some reason.

      There are two ways to handle websites that use a multi-step login process. First, if you’re syncing your iPhone to Mac or Windows, you can use the 1Password extension to create a login that works on both sites. If you have 1Password on Mac or Windows available to you, check out this guide:

      Sign in to websites with username and password split across multiple pages

      The second way of doing this is to create two separate Logins, one with the information needed by the first page, and one for the second page. This works well if the site has multiple fields of type password (i.e. they only show bullets when typed into) and doesn’t require use of the desktop version of 1Password.

      I hope that helps. Take care and enjoy the rest of this lovely Christmas weekend. 🎄

      ++dave;

  6. Anne Jones
    Anne Jones says:

    I would love to be able to print out my login passwords as a hard copy for backup. Is this possible on 1Password? I have not updated my app yet but have been enjoying the app very much so far

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Anne,

      Thanks for asking! I’m sorry for the late reply but these holidays have been busier than usual this year. Luckily I found some time here on Christmas Eve to sneak away and answer some awesome customers like you. Having some peace and quiet is a nice change 🙂

      You can indeed print items in 1Password by viewing the item and then tapping Share. From the Share window that appears you can select Print.

      The only down side here is you need to print each item individually as there’s no way to print multiple items at the moment. It would be great if we could expand our new feature that allows selection multiple items for moving vaults to also include printing. This would also work well for Kevin’s request for deleting items as we could include a Trash command there as well.

      I’ll kick this idea around with the team and see if we can get it added to a future release.

      Take care, Anne, and enjoy the rest of your Christmas weekend! It’s about time I head back to the party here as well 😉

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hello again, Anne!

      I was thinking about your question over Christmas dinner and realized that I made an assumption in my reply to you on Christmas Eve. I had assumed that you were using iOS only and weren’t using 1Password on your Mac or Windows machines. If my assumption is wrong and you do indeed have 1Password there, you can print your logins by using the File > Print menu. You’re able to print everything at once or select the individual ones that you need.

      I hope that helps. Take care and have yourself a fantastic New Year!

      ++dave;

      P.S. I just finished watching Leonardo DiCaprio’s amazing Before The Flood documentary. A strange choice of Christmas movies I admit but it was very moving. So much so that I would be remiss if I didn’t say to be sure you only print what you need. Plus, we should change 1Password to use a smaller font when printing :)

  7. Tom Kuebler
    Tom Kuebler says:

    Speaking of Apple Watch… any way to have 1Password automatically unlock on a Mac when you’re near the Mac like the Mac unlocks? It’s a pain to still have to enter a password when I’m on my Mac. Thanks!

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Tom,

      This is something I would love to have as well, especially since I’m typing this on an old Mac that doesn’t have Touch ID yet 🙂

      As great as this would be, there are several technical hurdles that we’d need to clear first to ensure this unlocking is done in a secure manner. This was something I was excited about pushing for in future releases but quite frankly when Apple introduced the new Touch ID enabled MacBook Pros I lost a lot of my steam. I expect all future Macs to have Touch ID natively and it’s an even better than using the Watch in my opinion.

      I suspect we’ll see the same transition iPhones saw where all of a sudden everyone had Touch ID. I suspect it will probably take longer than it did with iPhones but it will happen sooner than many expect. Especially if Apple releases a new Touch ID enabled external keyboard.

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hi Darrin,

      Thanks for asking and giving me a chance to help 🙂

      It sounds like you simply need to go to the item details to add each item to your Watch. Please checkout our Use 1Password on your Apple Watch guide for the steps to do that, along with some pictures to help make sure you’re in the right place.

      Give that a go and please let me know how it goes.

      ++dave;

    • Escher VanKorlaar
      Escher VanKorlaar says:

      Hello Dave,
      Uh, while you’re there…
      I’d love a Rose Gold Aluminum w/ Pink & Blue strap (38mm) to gift my beloved :)
      ~ Escher

    • Dave Teare
      Dave Teare says:

      Thanks for thinking of me, Escher, and mentioning that before I finished checking out. It’s easier to buy them all at once 😉

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hi Amy,

      Thanks for giving me a chance to help. I’m not sure I’m following you 100% though – which part are you having troubles with for signing in? Assuming you already had 1Password on your iPhone, the update shouldn’t have changed anything w/r/t your data. All your existing data should have stayed put.

      Assuming you are setting up a new iPhone, be sure to download 1Password from the App Store on your phone and go through the set up screens there. You’ll want to select which ever sync method you are using on your Mac. If you’re not syncing yet, I’d suggest you give one of our 1Password accounts a try as it greatly simplifies a lot of things – we have a migration guide available that shows you how easy it is to move over all your existing data.

      I hope that helps. Please let me know and we’ll dig deeper if needed. Take care and enjoy your holidays!

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hi Charles!

      I agree completely! This would indeed be archaic if it was required. The thing is, it’s not required at all so I’m wondering how you got this impression? 🤔

      I wonder, are you using WLAN Sync? That’s a powerful solution but since the data never leaves your local network, there’s no way to sync your data automatically without a server, which we designed to run on Desktop only.

      Assuming this is the case, all you need to do is switch over to one of our 1Password accounts and all your data will sync automatically between all your devices, regardless if you have a computer or not.

      I hope that helps. Please let me know and have yourself a wonderful holiday!

      ++dave;

  8. Tony Abdrews
    Tony Abdrews says:

    Will 1Password ever add the ability to store documents or pictures? I would like to store pictures of documents such as club cards. Would be nice to do that instead of filling all the info out.

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Tony,

      This is a great question! And with all great questions there’s a wonderfully long winded answer. Please allow me to get started 🙂

      So like any good Quentin Tarantino movie, let me start with the end: you can add photos today in 1Password on iOS as long as you are using a 1Password account. Support for additional document types will be coming for 1Password accounts in future releases.

      Now let’s jump back to the beginning of the story to help explain why this is only available for users of our hosted service: a few years ago, maybe even 5 years ago now, I had coded up the ability to add photos to 1Password from your Camera roll. It was pretty neat but I ended up having to scrape this feature as it would allow users to quickly add tons of data which would have put an enormous strain on syncing. The way things are designed with Dropbox sync we’re forced to download everything on to each client and so I ended up never shipping this feature.

      Fast forward to the middle of the story: when we designed 1Password Teams (and the personal services that subsequently built on top of Teams), we had a chance to do things differently as we controlled the server and and therefore could have a single source of truth. This allowed us to download documents on demand when the user requested them, which allowed us to make the syncing of the rest of your data fast and reliable.

      So long story short, you can switch over to a 1Password account today and start using this feature immediately. At the moment you’re limited to adding photos from your camera but in time we should be able to support additional file formats.

      I hope that helps explain things. Please let me know and I hope you enjoy Quentin Tarantino movies as much as I do. 😀

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hello! Thanks for asking. I wish I could have answered sooner but between the holidays and my newsletter it’s been tough to keep up on everything. Better busy than bored I suppose 🙂

      For downloading on your iPhone you’ll want to go to the App Store and search for 1Password. If you’re on your phone right now you should be able to tap this link to install 1Password directly.

      I hope that helps. Please give it a go and let us know how it goes.

      ++dave;

  9. Roger
    Roger says:

    Update not working for me. The message on my watch after the update reads: “Add items from 1Password on our phone. Requires Apple Watch device PIN” Unsure what the second phrase means. I added items from within 1Password on the iPhone, but the Watch app fails to open. The aforementioned message just stares at me. I’m feeling might dumb.

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Roger,

      I’m sorry for the confusion. The message there is trying to let you know that your Apple Watch must have it’s PIN Code enabled in order to use 1Password there. We no longer have a PIN code within the 1Password app itself and instead are relying on the Watch PIN. This solves the issue in earlier versions where you would sometimes need to enter two PIN codes to get to your data.

      Your Watch will remember your PIN for you and stay unlocked until your take your Watch off. For most people this means you only need to enter the PIN once each day, or simply allow your phone to unlock your Watch as well.

      I hope that helps. Please let me know and have yourself a wonderful holiday!

      ++dave;

    • Dave Teare
      Dave Teare says:

      Thanks for the update, Roger. Let’s try resetting things as I suspect something went sideways during the update. Please following these steps provided by Connor, our lead Apple Watch developer, to reset things:

      Resetting 1Password on Apple Watch

      Several people have reported that following these steps everything worked correctly. Please give it a go and let us know how it turns out.

      Take care and enjoy the rest of your Christmas weekend! 🎄

      ++dave;

  10. Mario Comalli
    Mario Comalli says:

    Dave, I am unable to remember my password since 2014 and I can’t enjoy anymore 1password. Do You have a solution for me? My problem is that the email account that I used when I setup 1password is not in use anymore…

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Mario,

      I’m sorry to hear this. We’re not able to help you reset your Master Password or anything like that as that would present a huge security risk. The only way to get access to your data is by knowing your Master Password, so if you’ve indeed forgotten it the only way forward will be to start over.

      If you’re sure you’ve forgotten your Master Password and are positive it’s not something like CAPSLOCK being enabled or some other system setting getting you, you can follow these steps to Start Over.

      I hope that helps. Take care,

      ++dave;

    • Dave Teare
      Dave Teare says:

      Hello again, Mario! I forgot to mention something 🙂

      I had briefly mentioned the CAPSLOCK issue but there are a few other tricks you can try from our Recover your Master Password document. Give the other tips there a try and see if any of them are able to get you out of this jam before starting over.

      Best of luck!

      ++dave;

  11. Kevin Kemball
    Kevin Kemball says:

    Hi Dave,

    The multiple select & actions are a great addition. Thanks!
    One suggestion though is after a multiple select, add the option to move to trash. That would really help the OCD desire in me for order in vaults that have multiple occurrences of an item because of a move or copy share.

    Cheers,
    Kevin

    Reply
    • Dave Teare
      Dave Teare says:

      Hi Kevin,

      I’m glad to hear you’re enjoying the new version! Thanks so much for sharing that with us 😘

      Providing the ability to move multiple items at once to the Trash is a good idea. I suspect we’d be able to fit a Trash icon or an additional row into the design somewhere. We’ll see if we can do this in a future update.

      Thanks again for everything! Take care and have yourself a wonderful holiday.

      ++dave;

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