Take a tour of the new 1Password.com

When we introduced 1Password Teams near the end of 2015, it included a brand new way to access 1Password right in your browser. Tasks that were impossible before became not only possible but super easy. A few short months later, we introduced 1Password Families, specially tailored for home use. And a year ago, we introduced 1Password memberships for individuals. As 1Password.com grew to support a greater variety of people, it had to meet the needs of everyone — from individuals to small families to giant corporations.

Today, we’re unveiling the new 1Password.com. This redesign prepares us for the future and all the great features still to come. Whether you’re using 1Password.com at home or as an administrator of a large team at work, the new design is just for you. We’re so thankful for all the feedback you’ve provided, and we’ve used it to make your experience even better.

The Admin Console is dead, long live the Admin Console

We know that managing a team can be difficult. Although I can’t help you resolve any office fridge disputes, as the designer for 1Password.com I can make things easier for you in other ways.

If you’re an administrator on your team, 1Password.com just got a whole lot simpler to navigate. You’ll see one of the biggest changes as soon as you sign in. We moved all the features that used to be buried in the Admin Console out to the sidebar on the Home page. Everything you have permission to do is now directly available to you.

Information that used to be hidden in the Admin Console is now visible at a glance. For example, a list of all your groups is now accessible right in the sidebar, so you can instantly give someone access to all the resources they need with the right permissions automatically set.

Your ideas, implemented


One improvement in particular is a direct result of feedback we’ve received. You can now manage vaults right from the Home page. It’s just one more way we’ve put everything right at your fingertips.

Sweating every detail

The redesign touched on just about every element of 1Password.com:

  • The new Quests section helps new team and family members get started more quickly.
  • Higher contrast list views make it easier to find exactly what you’re looking for.
  • Higher density detail views show you more at a glance.
  • Notifications alert you to recoveries and pending team members in a central location on every screen.

All of this is only the beginning. We plan on doing much more with those detail views and notifications. Keep an eye out!

Good afternoon, good evening, and goodnight

One of my favorite parts of my job is adding a little levity. Now when you sign in to 1Password.com, you’ll see different messages in the sidebar based on the time of day. It wasn’t exactly the number one feature request, but I do hope it makes you smile. :)

Thanks for coming on this little tour with me. We’ve come to the end of it, but we don’t have to stop here. Feedback fuels designers like me; we love to hear from people using what we design. I love talking to people about how they’re using 1Password.com and what else they might want to see in the future. Email me your best ideas.

31 replies
    • Benji Debnam
      Benji Debnam says:

      Thank you, Polly! We really appreciate your feedback.
      I have to admit I’m rather fond of these new updates, as I, like you, think they’re fantastic. Enjoy!

  1. Tangible
    Tangible says:

    “One of my favorite parts of my job is adding a little levity. ”

    One of the most ill-advised actually. The problem with cuteness in software is that humor has its time and place. I remember using 1Password at 4 AM a few years ago to log in to a cemetery account so I could make arrangements for burial of a loved one who had just died. Being greeted with a snarky “Hi there Early Bird!” would have been most unwelcome.

    1Password is a tool, and a very useful one. Between this and the recent creepy posts about your customers being your beloved family, I’m starting to wonder if you’re running a business or a cult.

    Reply
    • Benji Debnam
      Benji Debnam says:

      Hello Tangible,
      There is a fine line to tread between enjoyable and snarky and I assure you we are very careful about where we sit here. We try and use illustration to educate and inform rather than just add colour. Thank you for your feedback, I totally get everybody’s mindset when using 1Password is a little different and we could potentially use a little more sensitivity.

    • Michael D Breen
      Michael D Breen says:

      Agree
      1password is a tool. That is why I have it. I agree with Tangible and am ultra suspicious of marketing ploys, assumed intimacy or as Apple does create needs and then abandon. That is the world you are operating in. Cheers. Michael in Oz.

    • Kate Sebald
      Kate Sebald says:

      Hey Michael! As you can tell from the comments, this is an opinion shared by many, but I’ve also talked to those who appreciate us making release notes a bit more fun on the blog. Ultimately, this blog serves a bit of a different purpose than the change log does, so we do tend to have a bit more fun here. Of course, joining the party isn’t a requirement by any means and if you ever just want a rundown of the recent changes, you can always head directly to the release notes and scroll down to the change log. 🙂

    • Benji Debnam
      Benji Debnam says:

      Hi Dexter, thank you so much! We’ve been really excited about these beautiful new changes. Matt has been working tirelessly to ensure more and more people can get what they need quickly, looking where they feel would be most obvious and delivering what I believe is a superb new approach to your homepage.

      Thank you again for your very kind words!

  2. Philipp
    Philipp says:

    That’s bad. I wrote you a long email with my best idea to the linked email address. But it is wrong. I got an answer that this address is not valid. :-(

    Reply
    • Benji Debnam
      Benji Debnam says:

      Hi there Philipp, thank you so much for letting us know about your email bouncing back to you. If you do not mind, would you mind resending your message to us? We would love to hear what your ideas were. We really love feedback and as you can tell, it really helps us!

      This time, could you send it to support+design@agilebits.com

      Again, please accept our apologies for the inconvenience and thank you very much for letting us know about this. Best wishes, Benji.

  3. Nate
    Nate says:

    I would like to follow this thread. I really didn’t have a comment to make, but I can’t find any other way to activate the “Notify me of new posts by email.” option. For future reference, is there a way to follow a thread just for general knowledge of the topic, without first composing and posting a comment to it?

    Reply
    • Benji Debnam
      Benji Debnam says:

      Hey Nate, well, thank you very much for wanting to keep track of all the comments and for your interest in us!
      As far as I’m aware the only way to easily get the comments by email is to do what you’ve done.

      There is however a way you can follow comments on any of our posts by subscribing to a rss feed.

      Use this link to subscribe to this post comments via RSS

      For future reference, should you want to subscribe to comments for any of our other great blog entries, simply pop /feed/ at the end of the post URL and you’ve got yourself a feed of that posts comments!

      Have an awesome day, Nate. Thank you again for the love ♥️

    • Kate Sebald
      Kate Sebald says:

      Hey Kristian! We are fortunate to have customers from all over the world using the 1Password apps in a number of different languages already and we are always working on translating more and more of 1Password into as many languages as possible. Since we rely largely on a team of volunteer translators it can be slow going at times, but I’ll be sure to let the team know that localization of 1Password.com is important to you. I’m glad to hear you’re loving the new UI and hope 1Password.com can one day greet you in whatever language you’d like. 🙂

  4. Antonio Miranda
    Antonio Miranda says:

    Would love to see a per password permission setting. Having one password copied on multiple vaults to address different permissions makes impossible to manage changes like updating password. Ideally one password would never be copied, but mirrored.

    Reply
    • Kate Sebald
      Kate Sebald says:

      Hello Antonio! Could you help me understand what causes you to need to have a single login mirrored across multiple vaults? I understand that you want some team members to have limited access to this hypothetical login item, but how I’d instinctively handle this is to have a vault containing items all team members will need full access to and then another with items they should have restricted access to (and more in between, if needed) restricting permissions at the user/vault level as needed. Some users will have full access to the “higher security” vault while others will have restricted permissions. Is there a particular situation where this sort of methodology breaks down for your team? I’d be happy to pass along your feedback, but want to make sure I’m accurately representing your team’s needs. 🙂

  5. Eddie GL
    Eddie GL says:

    To those of us who are longtime 1Password supporters who also happen to be vehemently against the subscription model in its entirely, this type of narrative comes off as desperately pushy. Ok ok, we get it, 1password.com is the most revolutionary and cool way to use 1password evar.

    Now maybe in your next update you can address the elephant in the room (read: the eventual planned obsolescence of the standalone license version) with the seriousness and care that it deserves, given that you have had hundred upon hundreds of responses expressing disappointment, and in some cases outrage, at the idea of ending support for local vaults and such.

    By the way, I know you are a business and I would happily pay a premium to keep supporting development of the standalone license version of 1Password. In fact, I’d be willing to pay whatever amount made it both feasible and profitable to keep supporting it.

    Now please explain to me directly why it isn’t on the table to keep the standalone license version IF there are enough people like me willing to support it financially. Don’t just answer me with more cutesy posts singing the praises of 1Password.com, I am more than willing to accept the tiny amount of risk that I’m separated from ALL my devices yet have still have access to someone else’s web browser but can’t access my vault because I’m not a subscriber, in exchange for using the product how I am now (which is exactly how I want to).

    Thanks!

    Reply
    • Kate Sebald
      Kate Sebald says:

      Hey Eddie GL! 1Password.com is a tool for many of our customers to manage, share and organize their 1Password data and an important part of their 1Password ecosystem, so we’re never going to shy away from sharing news about it. If posts like this happen to convince some folks to give a 1Password membership a try, that’s great, but these posts are also meant to showcase new features and design changes for those who already use 1Password.com every day. If a 1Password membership isn’t for you, that’s a-okay by us. It’s not going to stop us from sharing news about 1Password.com, but perhaps I can share some different news you might find interesting … 🙂

      We’ve actually talked quite a lot about standalone licenses and standalone vaults lately. We’ve also had a lot of other stuff to talk about, though, so if you looked away too long you definitely could have missed it. I’ll try to save you some digging. 🙂 There has never been any planned obsolescence of either standalone vaults or licenses, as Dave discusses in this post and Sara, our Minister of Magic, further elaborates in this comment. If you’re wondering about 1Password for Windows, you can check out my recent post about the future of the Windows side of the 1Password ecosystem. So I guess I can’t explain to you directly why keeping standalone licenses isn’t on the table, because it’s not just on the table, we’re committed to offering standalone licenses for 1Password 7 for both Mac and Windows.

      Of course, both of these posts include some discussions of 1Password memberships as well, but I hope this news helps to alleviate any concerns you might have all the same. As Dave mentions in his post, we love 1Password memberships and will probably keep talking about them a bunch, but we also really appreciate our standalone customers. You helped us get our start back in the day and we won’t forget that. 1Password is for all of you, no matter how you choose to purchase 1Password or how you sync and store your vaults.❤️

    • Matt Davey
      Matt Davey says:

      Hi Kai, it was a pun on British place names being upon something else. Usually used when its upon a river. Although the best place name in England in my mind is still Nether Wallop in Stockbridge. Thanks for indulging my place name obsession.

  6. Amie
    Amie says:

    Since there was a prior comment on the whole levity thing… I couldn’t resist chiming in…

    That is literally one of my favorite things about y’all (Texas girl here). While I am far from a techy, you make complex features very user-friendly. I’ve been able to get my MOM on board – that says a lot! I have never enjoyed reading release notes and the whole picnic analogy had me cracking up. It actually got me to look up where you’re located because the thought came to mind “Man… I bet they’d be fun to work with/for”

    So, THANK YOU for your levity, don’t ever change because that’s what makes y’all unique. :)

    Reply
    • Kate Sebald
      Kate Sebald says:

      Hey Amie! Maybe we Texans are just naturally a bit goofier? I was born in Texas, but grew up in the Midwest. When I visited Texas as a kid, I always loved that you couldn’t leave a restaurant without someone saying, “Y’all come back now, ya hear?” It just made you feel a bit more like family. I ultimately took that advice to heart and moved back to Texas after college.

      These days, these personal interactions with our customers are my favorite part of my job. It’s what makes my job fun instead of just, well, work. While I am happy to put on my serious face when I need to, I love getting the opportunity to drop a Star Wars reference or a (potentially awful) joke into my replies here and elsewhere. We’ll never make everyone happy and perhaps we need to take it down a notch at times, but I doubt it will ever go away completely and I’m glad to hear you enjoy it.🙂

      Thanks for the love and you come back to these comments again now, ya hear?❤️ 😉

  7. Thomas Mejer
    Thomas Mejer says:

    Would you consider making it possible for a vault of my choosing to be the start page when logging in to 1password.com?

    99.99% of the time I’m logging into 1password it is to find and use a login, not to do any admin.

    Now I have to log in, then choose a vault and then find the desired item.

    Reply
    • Kate Sebald
      Kate Sebald says:

      Hey Thomas! I hope you don’t mind my jumping in for Matt and the design team here. They’re super busy this week crating more spiffy designs for 1Password and we didn’t want to leave you hanging.

      You can already do this actually! Open the vault you want to be the start page, bookmark it, then sign in to 1Password.com from that bookmark. Once you sign in, that vault page will be the first thing you see. If you’d like, you can even bookmark your vaults individually so you can pick your vault ahead of time based upon the bookmark. In fact, if you create your bookmark with a particular item selected, that item will be selected with its item details displayed upon login so you could even do this on the login level. I mean, that last bit is probably overkill, but I hadn’t tried this before and might maybe be getting a bit carried away seeing how deep I can go.😉

  8. Kyle
    Kyle says:

    Hey Guys, I would really like to have a fantastic online training resource to get all of the end-users I have setup with 1Password teams to get to fully take advantage of the platform. Really need a “101” version for the less savvy. I tried Linkedin Learning but their content is for 1Password 4 still. Any ideas here?

    Reply
    • Kyle
      Kyle says:

      Oh, and great work with everything really. We’re quite happy with the advantages of the subscription model, except you are making my Finance Dept. want to hurt me by only offering credit card payment and no PO’s.

    • Kate Sebald
      Kate Sebald says:

      Hey Kyle! I poked our sales team and they told me they have goodies for you, so I passed along your e-mail and they should be reaching out to you with some resources. I let them know about your grumpy finance department too so they’ll have some info about how we can help out on that front as well. Thanks for the love and I’ll be sure to pass your compliments along to the rest of the team.❤️ 🙂🙂

  9. castorag
    castorag says:

    Getting tired of having to constantly reinstall IPw as a Google Chrome extension. I seem to have been doing it about every month lately. Is this related to your new features? And howcum it doesn’t always populate the credit card info when I ask it to? Is it asking too much to just, in the words of the old classic musical “L’il Abner,” “Put ’em back, put ’em back, put ’em back the way they wuz”?

    Reply
    • Kate Sebald
      Kate Sebald says:

      Hey Castorag! I know I replied to you elsewhere about issues with the Chrome extension in general, but I did want to take the time to address your mention of increasing issues being related to new features. We did recently make a pretty significant change to how the 1Password extension communicates with the main app, which certainly could have increased the frequency of hiccups. It was something that had to be done, however, as not only is native messaging a more secure way for the extension to talk to the main app, the old way is no longer going to be supported by Chrome or Firefox in the near future. As I mentioned in prior replies, the extension shouldn’t be a consistent source of pain. In fact, I might have encountered one significant issue with it ever, so we’d love to take a look, if you’re up for it. Send us an e-mail with a diagnostics report attached and I’d be we can make a few tweaks to make it less disruptive. 🙂

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *