Rockstar Customers Roundup: 1Password 3 beta and other reviews

Over the years, 1Password has won quite a few awards and testimonials from the press and happy customers alike. Naturally, when we find out about these kind words, we take a short break from trying to make 1Password even more awesome, congratulate each other on a job well done, and humbly collect the sentiment for our Testimonials page. We then get back to work right away, but I figured it was time to start thanking our rockstar customers in a more public venue like, for example, this blog, for saying nice things about 1Password.

Thus begins a new quasi-regular series dubbed “Rockstar Customers” here on the Agile Web Solutions blog, where we highlight new and notable testimonials from our customers and the media. Our customers really do say the darndest things, and the least we can do is offer a hat-tip in return!

As icing on the cake, this week is a killer time to kick this series off due to 1Password 3 going public beta. We’ve had some great reactions and general feedback so far, so let’s get to it:

Gordon Schulz, “1Password is just awesome and even more”:

I read about 1Password on today. That’s it. Played around with the software for 15 minutes and bought it. Sad thing is – you can’t describe how awesome it is with words, you have to use it. Then you will want it. For ages I have been using crappy passwords, same passwords on multiple sites, etc… no more.

John Hickman:

It is truly an awesome piece of software! It is a must app for me and I always pass on my opinion for this app being a must own. I look forward to your official release! Keep up the great work.

Brett Kelly, TUAW, 1Password 3 Beta brings a sweet new interface and Snow Leopard support:

“Several of us at TUAW are big fans of 1Password, and today our pointy party hats are standing taller than ever thanks to the opening of the public beta for 1Password 3. This new version brings with it a massive list of changes, improvements and new features.

Nicholas Bonsack, Macworld, 1Password 3 beta now open to all:

If you missed out when Agile Web Solutions was offering a private beta of 1Password 3 to customers on Snow Leopard, there’s good news! 1Password 3 is now available as a public beta for one and all. Yes, that means you. Feel special? You should!

Erik Vlietinck, IT Enquirer, 1Password version 3 review:

Agile Web Solutions has released a public beta of its version 3 of 1Password, and if you thought (like I did) they couldn’t improve this industry leading password and license manager anymore, they’ve proven us wrong. 1Password 3 is nicer to look at, better structured, and has time saving features even.

Jacqui Cheng, Ars Technica: 1Password 3.0 goes public beta with Snow Leopard support:

Agile released the public beta of 1Password 3.0, taking us one step closer to native password management bliss.

Justin Williams, My Ultimate Developer and Power Users Tool List for Mac OS X:

I love [1Password] in so many ways because it has made my life so much easier when it comes to remembering logins, filling out web forms, etc.


Agile launches public beta of 1Password 3

That’s it for this first Rockstar Customers roundup, but we’re keeping an ever-watchful eye on feedback across the web. Until next time!

David Chartier
Chief Media Producer, Agile Web Solutions

Come one, come all, and get your 1Password 3 public beta


You’ve waited patiently, commented, posted in our forums, and tweeted about getting your hands on a public beta of 1Password 3. Some of you probably even sent smoke signals and carrier pigeons, and we apologize if we missed them (though I think one of the latter failed to miss my wife’s car). After all this, I am quite thrilled to be able to tell you that today is the day.

If you check out our Downloads page, you will find a new 1Password 3 public beta link. In the spirit of the whole “public” thing, this is open to all users running Mac OS X 10.5 Leopard and 10.6 Snow Leopard. Just like Lieutenant Commander Data, the public beta is fully functional, so you can help us test all the new features and jump on our Early Bird upgrade discount as a thank you for being the valiant beta tester that you are.

A crucial note before trying the 1Password 3 public beta

If you’re still using the Mac OS X Keychain to store your 1Password data, you will need to upgrade to the Agile Keychain before trying 1Password 3. Because of some complexities of the Mac OS X Keychain, you will run into a number of tedious and unnecessary security prompts if you are still using it to store your 1Password data and upgrade to version 3. If you perform the Agile Keychain upgrade in that User Guide document I linked, you should have smooth sailing when you fire up 1Password 3.

Go forth, and beta

Since we’re calling this the “1Password 3 public beta,” you may have deduced by now that this is, in fact, a beta. The “public” bit betrays our confidence that this release is pretty solid, but the “beta” says that we may still have a few wrinkles to iron out. As always, be sure to back up your data, fasten your seat belts, and get your daily supply of protein, fiber, and essential vitamins. They do a beta tester good.

If you find bugs, have questions, or want to share some kind words, drop by our 1Password 3 for Mac support forum so everyone can join the conversation. Our ninja support staff keeps a constant, watchful eye there, but other users may want to discuss the same topic. With any luck, it may have already been covered there. Also: our support staff is literally made up of ninjas. They don’t speak, and you can never catch them actually entering or leaving the building. But somehow, a lot of work just ends up being done at the end of the day, and I occasionally find an IOU in place of the lunch I brought from home. It’s pretty amazing.

David Chartier
Chief Media Producer, Agile Web Solutions

We certainly hope the world doesn't end like this


Considering that today is Thanksgiving in Canada, we figured it’s a good time to lighten things up a bit (fun fact: Agile Web Solutions’ two co-founders live in Canada). Coincidentally, this Frank & Ernest comic was shared with us by Terry Brock on Twitter just this morning. We sure are thankful to have a product that should help prevent the world from ending, or at least, from ending this way.

But seriously: we’re thankful for you, our customers. Without your business, compliments, requests, and help with testing, we wouldn’t have 1Password and AllBookmarks.

Thanks everyone.
Agile Web Solutions staff

Hotmail breach exposes all-too-common passwords

WeakChainLink.jpgHave you reset your password recently? If you use a password that is anything like the 10,000 that were just stolen and leaked from Hotmail users, you might want to.

As the story goes, an anonymous user published a list of over 10,000 stolen passwords from Hotmail users. Researchers and security firms like Acunetix immediately pounced on the opportunity to study the password habits of this sizable sample of common users.

Want to know what the most frequently used password on the list is? “123456.” How about the second-most used? “123456789.” Other popular passwords are spanish names like “alberto,” phrases like “iloveyou,” as well as even “000000” and “america.”

Now this may come as a shock to you, but we’re fans of using passwords that are just a tad more complex. Common words and simple number schemes are pretty easy for password cracking tools to sniff out these days, which is why we’re pretty proud of one of our most popular 1Password features: the Strong Password Generator. This powerful tool creates extremely secure passwords for you, like “1LdcHo2

Update: 1Password on Snow Leopard

We have done a bad job explaining 1Password 2, 1Password 3, and Snow Leopard and inadvertantly created a lot of confusion. I’m sorry about that and hope that this post will clear things up.

1Password 2 on Snow Leopard

1Password 2 works fine on Snow Leopard “out of the box”. The main application and all browsers work fine, except Safari. Safari is special because starting in Snow Leopard it runs in 64-bit mode which is very different than Leopard or Tiger.

While 1Password 2 cannot run in 64-bit Safari, it is possible to make it work in 32-bit mode. We just published version 2.9.29 to make it easier so all you need to do is highlight Safari in Finder, ctrl-click on it and select Get Info, and enable the “Open in 32-bit mode” checkbox under the General section.

Once 32-bit mode is enabled, restart Safari and the 1P icon should appear in your toolbar. If it doesn’t, please see this troubleshooting guide for help.

To recap, you do not have to modify anything to get 1Password 2 working on Snow Leopard if you decide to use a browser other than Safari. If you want to use Safari, you need to configure it to run in 32-bit mode.

If 1Password 2 gives you an error that it cannot launch on Snow Leopard, you need to update to the latest version of 1Password 2. Simply download the latest version from our website and be sure to drag your existing copy to the Trash before copying over the new version.

The upcoming 1Password 3 is able to run in Safari even in 64-bit mode, and you can participate in the beta if you like. Read on for details.

1Password 3 Beta

1Password 3 is the largest upgrade in Agile’s history. It contains many new features and has been in development for over a year.

We were hoping to finish 1Password 3 before Snow Leopard was released so everyone could enjoy the 64-bit Safari goodness, but we didn’t make it. To compensate, we decided to open up the beta testing to all Snow Leopard users.

1Password 3 has been in private beta testing for a long time now and has proven to be quite stable. However, if testing software and reporting issues is not your idea of fun, we recommend that you wait for the final 1Password 3 release later this year. In the meantime, you can continue to use 1Password 2.

If you want to join the 1Password 3 Early Access team, all you need to do is start 1Password 2 on your Snow Leopard installation. When you do, you will get this prompt:

Early Access Prompt

Simply click Get 1Password 3 and you will be taken to the setup instructions. If you do not see this prompt, update to the latest version of 1Password 2 by following the instructions in the 1Password 2 on Snow Leopard section.

I’m sorry for any confusion that the earlier posts may have caused.

—Dave Teare
Co-author of 1Password

What's coming in 1Password 3

1Password 3 is shaping up quite nicely, so we wanted to give you a better idea of all the awesome features we’ve been working on for the past year. After all, 1Password 2 came out nearly three years ago, so customers are excited and want to know what they’re getting when purchasing an upgrade license – the first paid version upgrade we’ve ever had.

This post is going to highlight some of the most interesting and broadly appealing ingredients of 1Password 3, but there’s plenty more where these came from. Over the next couple of weeks, we’ll have more posts here that go in-depth on some of these features and reveal other notable improvements. But for now, let’s get started with the big features of 1Password 3.


Users have been asking for a way to access their data on other computers running Windows and Linux, and the new 1PasswordAnywhere feature in 1Password 3 is designed specifically for that.

1Password makes it incredibly easy to use a unique strong password for every website. This makes things much more secure, but made it difficult to login to websites while away from your Mac. With 1PasswordAnywhere, you can securely access your passwords from, well, anywhere.

1PasswordAnywhere does not store your information on our servers. You can store your 1Password data file where ever you want, and use the embedded web application to decrypt and view your data.

1PasswordAnywhere is also Dropbox-friendly. If you sync your Agile Keychain on Dropbox then you can also access your passwords using its web interface. You will need to know both Dropbox username/password and the Master Password of the Agile Keychain.

Update: Check out our Feature Spotlight post if you want to learn more about 1PasswordAnywhere.

Edit 1Password items in your browser

Sometimes you need to change a Login or delete an old Credit Card that you are no longer using. Right now, you have to stop what you’re doing, get out of your browser, launch 1Password 2, and search for the item you need to edit.

Not anymore.

1Password 3 stays out of your way even more now, allowing you to remain in your browser to edit or even delete Logins, Identities, and Credit Cards. If 1Password 3 is installed, you can simply find one of these items from our browser button, then hold the Shift key and click to open an editing interface right from your browser. Use the Option-Shift combination, and you can altogether delete the item without ever opening 1Password 3.

Note that this feature does not work with 1PasswordAnywhere – 1Password 3 must be installed and using your Agile Keychain in order to edit items from within your browser.

New Software Licenses category

Many of us now have hundreds of Software Licenses. 1Password 2 stored them in the Wallet and it was difficult to organize them. 1Password 3 adds a brand new Software Licenses section to solve this problem, with some interesting twists.

Instead of showing a simple list of licenses, 1Password 3 will import their beautiful icons. This makes for a better organization experience and proudly displays your application licenses.

You can drag-and-drop application icons from the Applications folder into 1Password to quickly add new Software Licenses.

Completely new UI

More than just a pretty face or “how it looks,” every 1Password window has been revisited to improve the overall experience and make it easier to add or find your information. For example: like the beautiful application icons we collect for Software Licenses, 1Password 3 will collect thumbnails for each Login, making it much easier to quickly identify a site from the list when you need it right away. You can even add photos from your iSight to an Identity to help it stand out.

We’ve removed buttons, streamlined 1Password 3’s window, and added a new “Syncing” area to the left sidebar that displays the devices you synchronize with. All of this, and more, is part of our quest to make 1Password an extremely easy and beautiful application.

Customizable Login and Wallet items

Want to get rid of some fields from Login items? Perhaps you want to add extra information to your Wallet items that we didn’t provide in the template. With 1Password 3, it’s no problem. You can now add new custom fields to Wallet items and completely customize existing fields too.

Improved Wi-Fi Syncing

You can now see your synced devices in 1Password’s sidebar, thanks to our completely redesigned UI. Click your device, and you’ll get an iTunes-like area for selecting specific folders for syncing, allowing you to choose whether to bring only a specific portion of your items on-the-go.

1Password touch can sync items from the folders you choose, though it does not support folder organization. 1Password touch Pro will sync the folders along with their items. Eventually, it will also let you create folders on iPhone and sync them back to your Mac.


In addition to folders, tags give you another very flexible system for organizing items in 1Password 3. Tag a couple Logins, a Wallet item, and a few Secure Notes with “work,” and you can click or search for that tag to view just the items you need while in the office.


Apple brought multi-touch gestures like finger-swiping to make Mac OS X easier to use, so we added this convenience to 1Password 3. It works just like in, use three-finger swipe gesture to navigate the items.

64-bit Snow Leopard support

One of the most significant changes in Mac OS X 10.6 Snow Leopard is a virtually top-to-bottom architectural shift to 64-bit computing. While this basically means that many applications may see improved performance (especially at the high-end like large Photoshop files and video editing), there isn’t much to see on the surface for end users. Still, such a large shift is no small feat, but 1Password 3 and its browser extensions are fully compatible.

According to Apple:

With Snow Leopard, Safari 4 delivers up to 50 percent faster JavaScript performance thanks to its 64-bit support.

In 1Password 3 the Safari extension has been redesigned to fully support 64-bit mode so you can take advantage of this performance increase.

In Summary

These are most of the new features in 1Password, but we’re still holding onto a couple of the big ones that we’ll share with you soon.

Stay tuned for a new series here that begins next week. It will explore some of these features in greater depth, and highlight more changes, tweaks, design perks, and other improvements.

We’re really excited about 1Password 3! It is our most significant upgrade ever and has been in the works for over a year. We can’t wait to share it with everyone!

David Chartier
Chief Media Producer, Agile Web Solutions

Upgrading to Snow Leopard? Try the 1Password 3 beta early

UPDATE: Please see Update: 1Password and Snow Leopard

Last weekend we discussed the ins and outs of what the release of Snow Leopard means for users of 1Password 2 and our forthcoming sequel, 1Password 3: The Revenge of the Awesome. However, we’re still getting questions about 1Password 3 and whether users should upgrade to Snow Leopard, so I’m going to revisit the topic.

In a nut: 1Password 3, still in private beta testing, is the only version of 1Password that is currently being tested and supported to run on Snow Leopard. If you haven’t gotten into the private beta yet, though, fret not, for we have good news, especially if you’re itching to upgrade to Snow Leopard as soon as it arrives on Friday.

When you try to run 1Password 2 after upgrading to Snow Leopard, you will gain a free pass into the 1Password 3 beta. That’s right: pass go, collect $200, do not go to jail. Except, we aren’t giving you $200, and I don’t think you could be jailed for running 1Password 2 on Snow Leopard… but you will see a prompt like the one below for downloading a beta trial version of 1Password 3:

1P2 SL prompt.jpg

These betas are fully functional and offered only to Snow Leopard users (for now) since they’re the ones who need 1Password 3 the most. We ask that those opting into the beta to please participate in the beta process by submitting bug reports and letting us know if things go wrong. After all, that’s what the “beta” thing is all about.

Now we don’t want to force people to test 1Password 3, so as an alternative, we documented how to make 1Password 2 run on Snow Leopard. It is an unsupported configuration, but many users have reported success. When upgrading to Snow Leopard, you will need to decide if you want to use the unsupported 1Password 2, or help test 1Password 3.

Don’t forget: 1Password 3 is our first paid upgrade ever, and we have a very wide-open window for giving free license upgrades to owners of 1Password 2. 1Password 3 is effectively a trial version, but testers can update during the beta process until it officially ships and a full or upgraded license for 1Password 3 will be required.

UPDATE: Please see Update: 1Password and Snow Leopard

CNET: 1Password is "the easy way to surf securely"

CNET_logo-1.jpg1Password won an Editor’s Choice Award from CNET earlier this year, but it is once again back in the tech network’s spotlight.

In CNET’s newsletter this week, Senior Associate Editor Jason Parker recommends 1Password as the easy way to surf securely and as the best in its class:

Most people start to use the same login names and passwords for everything, but clearly this is not a secure practice. Fortunately there are programs that remember your login information for you. This week we have the latest update to 1Password, possibly the best in its class for the Mac. Download this app to find out how easy it can be to always be safe and secure with your logins while you surf.

Safe, secure, and easy – the best of all three worlds! Thanks Jason and CNET!

David Chartier
Chief Media Producer, Agile Web Solutions

Someone at TNT's "Leverage" likes 1Password 3

We’re still wrapping up our private beta test of 1Password 3, but already it appears as though someone on the production crew of TNT’s “Leverage” drama is a fan.

Take a look at some comparison screenshots from a recent Leverage episode called “The Top Hat Job.” Call me crazy, but that sure looks like an homage to 1Password 3’s new lock screen:


Here’s another shot with two before-and-after stills from the episode:


Thanks for the love TNT, and thanks to 1Password customer Kevin Ayers for tipping us off!

Note to private beta testers: This screenshot of our new lock screen has been out for a while. Please keep all screenshots, blog posts, and tweets locked in their full and upright positions until 1Password 3 has landed for the general public.

David Chartier
Chief Media Producer, Agile Web Solutions

A warm welcome to Steel users


As you may have heard by now, Gravity Applications, makers of SofaControl and Tags, has decided to discontinue developing Steel, its password manager. Steel should continue to work on current systems, but no future updates are planned.

In order to help Steel users switch to an alternative, we’ve teamed with Gravity Applications to offer a 20% discount on 1Password licenses. Just visit the Steel site and click on our sale banner there to claim the discount, which is applied to your cart at checkout.

If you want to bring your Steel data with you to 1Password, Ernest Prabhakar beat us to publishing a how-to about the process at his site, iHack. The process is fairly straightforward and takes advantage of our powerful Import Assistant tool, which allows you to bring data from many of our competitors including eWallet, KeePassX, other browser, and even Windows-based apps like RoboForm. Just specify the proper column labels when importing your Steel data to 1Password, and you’ll be good to go.

If you are unsure about switching to 1Password, you can of course try a free, completely unrestricted demo for 30 days from our site. Steel users will have to hurry, though, because our 20% sale ends August 31, 2009.

David Chartier
Chief Media Producer, Agile Web Solutions